How does slowing inflation change the way RGM teams should operate?
It removes the buffer that previously absorbed weak decisions. Teams must operate with higher precision because competitors and shoppers react more sharply to smaller moves.
Is PPA now the primary alternative to price increases?
PPA is one lever, not a substitute. Its effectiveness depends on how it interacts with price, mix, and promotion within the category context.
Why isn’t AI delivering results in many RGM pilots yet?
Most pilots focus on surface-level applications. Value only emerges when AI is applied to predicting demand responses to concrete offer changes.
How should companies handle volatile commodity costs without destroying volume?
Start by quantifying the true cost impact, then test how different pass-through strategies affect demand. The right response depends on category norms and competitive behaviour.
Are elasticities still relevant in advanced RGM modelling?
They are useful outputs, not reliable inputs. Shopper-level simulations capture behaviour that static elasticities cannot. [34:55]
Is customer experience an RGM lever?
It acts as a value driver rather than a direct lever. Its impact must be reflected in demand modelling, not treated as a separate control.
